Real questions, real answers.

From super-soft plant fibres to durable, freshly batched adhesive, quality is at the heart of Cuurld. Every batch is rigorously tested for a secure, reliable hold.

Our clusters are pre-glued for easy application in minutes, designed for 3–7 days of wear, and gentle to apply and remove when used correctly — premium results without the salon cost or commitment.

Yes. The clusters sit beneath your natural lashes, helping to conceal the band for a seamless finish.

Customise the style, number, placement and lengths for a look as soft or defined as you like.

Our lashes are made from super-fine, soft plant fibres that are lightweight, durable and comfortable to wear.

Their layered construction, tapered tips and matte finish create natural-looking, dimensional fullness that blends seamlessly with your own lashes.

They are vegan and cruelty-free.

Sensitivities vary. Our adhesive has been tested as suitable for sensitive skin.

We recommend a patch test before your first full application, especially if you have sensitive skin or eyes. Stop use and remove the lashes if you experience irritation or discomfort.

Each box contains approximately 24–36 clusters, depending on the band width and design of the style.

Wider clusters require fewer pieces to complete a set, so each box still provides approximately 3–5 full applications. The exact number may vary depending on your eye shape and how many clusters you use per eye.

No additional glue is needed — every cluster comes pre-glued and ready to press on.

You will need tweezers for placement. We highly recommend our Anti-Stick Tweezers, especially for beginners. Their angled shape, properly aligned tips and anti-stick coating make it easier to pick up and place the clusters without damaging them.

Apply the clusters to completely clean, dry lashes before skincare and makeup.

Oil, moisture and product residue around the lash line can prevent the adhesive from gripping securely.

Our clusters come in 10mm, 12mm and 14mm.

• Short creates a subtle, natural effect.
• Medium offers balanced length and definition.
• Long creates a more noticeable, lifted look.

Each box contains mixed lengths so you can customise the shape to your eyes and preferred look.

• Natural for a soft, everyday finish
• Defined for a pretty, lifted everyday look
• Volume for a fuller, more dramatic effect
• Brown for a softer, lower-contrast finish
• Pre-mapped for an easy, ready-designed lash look

Still unsure? Natural or Defined are easy styles to start with.

Clear glue creates a softer, more natural and seamless finish.

Black glue adds definition along the lash line for a subtle eyeliner effect.

Both use the same easy pre-glued application.

When applied and removed correctly, Cuurld lashes are gentle on your natural lashes.

Always soften the bond thoroughly with an oil-based remover and gently slide the clusters away. Never pull or peel them off dry.

Each application lasts approximately 3–7 days with normal wear and is tested through showers, workouts and sleep.

Wear time varies depending on your natural lashes, skin's oil levels, lifestyle, application and aftercare.

First-timer tip: Start with a shorter wear time, then gradually extend it as you become more confident with application and care.

Wear time can be affected by:

• Oil, moisture, skincare or makeup before application
• Not pressing the glue strip firmly enough
• Placement too far from the natural lash root
• Oil-based products or heavy creams around the lashes
• Rubbing, pulling or repeatedly touching the clusters
• Prolonged direct hot water or strong steam
• Friction while sleeping

For the best hold, follow our full preparation, application and aftercare guide.

Yes. Our adhesive is waterproof and sweat-proof, so the lashes are designed to stay on through showers, workouts and sleep.

For the best wear, avoid prolonged direct hot water or strong steam, keep oils and heavy creams away from the glue strip, and avoid rubbing or pulling the clusters.

Yes. Keep oil-based products and heavy creams away from the glue strip.

When removing makeup, cleanse gently around the eye area without rubbing, pulling or soaking the clusters.

Our pre-glued clusters are designed for consecutive-day wear for up to 7 days.

We do not recommend removing and reapplying them during the same wear period for hygiene reasons. Once removed, the adhesive may also lose its stickiness.

After your wear period, you may dispose of the clusters or gently clean and reuse them like regular false lashes with your own lash glue.

1. Saturate a cotton pad with an oil-based makeup remover and hold it over the lashes until the bond begins to soften.
2. Gently slide the clusters away from your natural lashes. The clusters and softened glue should come away easily.
3. If the clusters still feel secure or any glue residue remains, apply more oil-based remover and wait longer.
4. Once all glue residue has been removed, cleanse your natural lashes and eye area to remove any remaining oil.

Important: Never pull dry clusters off. If they still feel secure, apply more remover and allow the bond to soften fully.

Orders are usually processed within 1–2 business days.

You will receive a tracking link by email once your order ships.

Delivery times vary depending on your destination and the shipping method selected.

Please refer to our Shipping Policy for the latest delivery estimates.

Yes, we ship internationally.

Shipping fees are shown at checkout. Customs duties, taxes or handling fees may apply depending on your destination.

International orders may be subject to customs duties, taxes or handling fees charged by the destination country.

These charges are not included unless stated at checkout and are the customer's responsibility.

You will receive a tracking link by email once your order ships.

If you cannot find it, check your spam or promotions folder. For help, email support@cuurldlash.co or DM @cuurldlash.co on Instagram with your order number.

Contact us as soon as possible at support@cuurldlash.co or DM @cuurldlash.co with your order number.

We will do our best to help, but changes cannot be guaranteed once your order has entered processing or been shipped.

No — discount codes and credit vouchers must be applied before you complete checkout. If a code or voucher isn't applied to your order, we're unable to refund the difference afterwards, so do enter it at the payment step.

Parcels may be returned because of an incomplete or incorrect address, failed delivery attempts or an uncollected delivery.

We will contact you once the parcel is returned. Additional shipping fees may apply before it can be resent.

Check around your delivery location and with household members, neighbours or building management first.

If it is still missing, contact the courier and email support@cuurldlash.co or Instagram DM @cuurldlash.co with your order number and tracking details so we can assist.

For hygiene and quality-control reasons, lash products cannot be returned or exchanged for change of mind.

If your order arrives incorrect, damaged or defective, contact us with your order number and clear photos so our team can assist.

See our Refund Policy for the full terms.